Consider the line y=
1
2x+2.
What is the slope of a line parallel to this line?
What is the slope of a line perpendicular to this line?

Answers

Answer 1

If the equation of a line is [y = (12x + 2)], then the slope of a line parallel to this line will be (Tan θ = 12) and, slope of a line perpendicular to this line will be [Tan θ = [tex](\frac{-1\1}{12})[/tex]].

As per question statement, the equation of a line is [y = (12x + 2)].

We are required to find out the slope of a line parallel to this line and the slope of a line perpendicular to this line.

To solve this question, firstly, we need to know about the standard equation of a line which goes as [tex][y = (mx +c)][/tex] where, "m" is the slope of the line and "c" is the y-intercept.

Comparing our given equation [tex][y = (12x +2)][/tex] with the above mentioned standard equation of [tex][y = (mx +c)][/tex], we get (m = 12) and (c = 2).

Hence, slope of our concerned line is 12. And since slopes of all parallel lines are equal, therefore, the slope of any line parallel to the line [tex][y = (12x +2)][/tex] will be 12 or (Tan θ = 12).

Also, we know that, the product of the slopes of two perpendicular lines, (say m₁ and m₂) is equal to (-1), i.e., [m₁*m₂ = (-1)].

Therefore, the line perpendicular to [tex][y = (12x +2)][/tex] will have a slope of [tex](\frac{-1}{m})[/tex], i.e., ([tex]\frac{-1}{12}[/tex]).

Equation: An equation is a mathematical statement that consists of two separate expressions, connected by an equal signSlope: Slope of a line is defined as the inclination of the line along the positive (x- axis) and is calculated by the formula [tex][m=\frac{y_{2}-y_{1} }{x_{2}-x_{1}} ][/tex] where (x₁, y₁) and (x₂, y₂) are two points on the line.

To learn more about Slopes (of Lines), click on the link below.

https://brainly.com/question/27908518

#SPJ9


Related Questions

5-2/5f+3/2f=f-1/2f+4

Answers

Answer:

[tex]f=-\frac{5}{3}[/tex]

Step-by-step explanation:

Six less than a number is four more than one-third of the number. Find the number.

Answers

Answer:

x - 6 = 1/3x + 4

x = 15

Hope this helps :)

Hope this helps :)Explanation and Check part below.

Step-by-step explanation:

1. Get the variable on one side by subtracting x.

x - 6 = 1/3x + 4

- 1 x - 1 x

- 6 = - 2/3x + 4

2. Subtract 4 which is the inverse operation of addition.

- 6 = - 2/3x + 4

- 4 - 4

- 10 = - 2/3x

3. Divide by - 2/3 which is the invers eoperation of multiplication.

- 10 = - 2/3x

- 2/3 - 2/3

(Keep,Change,Change - KCC method)

- 10 ÷ - 2/3 = - 10 × - 3/2 = 30/2 = 15

- 10 = - 2/3x

- 2/3 - 2/3

15 = x → x = 15

Check:

15 - 6 = 1/3(15) + 4

9 = 15/3 + 4

9 = 5 + 4

9 = 9

True statement.

Question
If A {3,7,9,13, 22}, B = {5,7,14, 23, 31), and C= {8, 9, 15, 23, 25, 31, 33), then what is (AUB) nC?
Provide your answer below:

Answers

AUB = {3,5,7,9,13,14,22,23,31}

whats 901513115/10293371972328287 X 1/2039 winner gets brainlist

Answers

The answer is : 87 x 1/203 3/7

Challenge: A scuba diver has 30 cubic feet of air in his tank and dives under the water at
3:15pm. When he resurfaced at 3:30pm, he had 12 cubic feet of air left. How many cubic
feet of air per minute did he use?

Answers

The cubic feet of air the scuba diver used per minute is 1.2 cubic feet of air per minute

Unit rate

Quantity of air in his tank = 30 cubic feetTime he dives in = 3:15pmTime he resurfaced = 3:30pmQuantity of air remaining in the tank = 12 cubic feet

Cubic feet of air used per minute = Difference in quantity of air in his tank / difference in time

= (30 - 12) / (3:30pm - 3:15pm)

= 18 / 15

= 1.2 cubic feet of air per minute

Therefore, the cubic feet of air the scuba diver used per minute is 1.2 cubic feet of air per minute

Learn more about unit rate:

https://brainly.com/question/4895463

#SPJ1

1. 4(-20) 2. (-8)(-5)

3. (-10)(0) 4. (-9)(-21)

5. 11(-1) 6. 18(-4)

Answers

1.-80
2.40
3.0
4.189
5.-11
6.-72

Kingwood's zoo has two elephants. The male elephant weighs 5/8 of a ton and the female elephant weighs 1/2 of a ton. How much more does the male weigh than the female?

Answers

That is a weird one…….

Harper desires to invest in a single mutual fund or ETF. She wants the fund to invest
50%-70% in stocks and the rest in bonds. Which fund or ETF would you recommend?

Answers

Harper should invest his funds in Hybrid Mutual Funds.

What are Hybrid Mutual Funds?Hybrid funds are mutual funds or exchange-traded funds (ETFs) that invest in securities other than stocks and bonds. They enable investors to own a combination of different elements that are typically found in two or more funds while investing in a single mutual fund. Hybrid Funds are mutual fund schemes that invest in more than one asset class, such as equity, debt, and other asset classes, depending on the scheme's investment objective. These funds invest in a variety of asset classes in order to diversify the portfolio and reduce risk.

Therefore, Harper should invest his funds in Hybrid Mutual Funds.

Know more about Mutual Funds here:

https://brainly.com/question/8791424

#SPJ9

Solve the equation 2a²3a-27=0

Answers

Answer:

[tex]a = \frac{ \sqrt[3]{36} }{2} [/tex]

hehe i used symbolab to help solve

Simplify the expression 15.6 + -13.5 .

Answers

Answer:

2.1

Step-by-step explanation:

15.6 + (-13.5) + = 2.1

Remove Parentheses (-a) = -a

Subtract the numbers: 15.6 - 13.5 = 2.1

= 2.1

The answer is 2.1

Hope this helps

The distribution of the number of hours that a random sample of people spend doing chores per week is shown in the pie chart. Use 32 as the midpoint
for "30+ hours." Make a frequency distribution for the data. Then use the table to estimate the sample mean and the sample standard deviation of the
data set
Click the icon to view the pie chart
First construct the frequency distribution.
Class Frequency, f
0-4
5-9
10-14
15-19
20-24
25-29
30+
CIB
4

Answers

The frequency distribution for the given data is:

0-4: 0.0349.5-9: 0.1512.10-14: 0.2558.15-19: 0.1977.20-24: 0.1628.25-29: 0.1512.30: 0.0465.

Treating the frequency distribution as a discrete distribution, we have that:

The mean is of 16.71.The standard deviation is of 10.95.

What is the missing information?

The pie chart is missing, but is given at the end of the answer.

What is a relative frequency?

A relative frequency is given by the number of desired outcomes divided by the number of total outcomes.

A frequency distribution is composed by the relative frequencies of each outcome. From the pie chart, we have that there is a total of 3 + 13 + 22 + 17 + 14 + 13 + 4 = 86 people, hence the frequency distribution is given as follows:

0-4: 3/86 = 0.0349.5-9: 13/86 = 0.1512.10-14: 22/86 = 0.2558.15-19: 17/86 = 0.1977.20-24: 14/86 = 0.1628.25-29: 13/86 = 0.1512.30: 4/86 = 0.0465.

What are the mean and the standard deviation of a discrete distribution?

The mean of a discrete distribution is given by the sum of each outcome multiplied by it's respective probability.The standard deviation of a discrete distribution is given by the square root of the sum of the differences squared between each observation and the mean, multiplied by their respective probabilities.

This is relevant because we want to treat the frequency distribution as a discrete distribution, taking the midpoint of each interval, hence:

P(X = 2): 0.0349.P(X = 7): 0.1512.P(X = 12): 0.2558.P(X = 17): 0.1977.P(X = 22): 0.1628.P(X = 27): 0.1512.P(X = 32): 0.0465.

Hence the mean is:

E(X) = 0.0349 x 2 + 0.1512 x 7 + 0.2558 x 12 + 0.1977 x 17 + 0.1628 x 22 + 0.1512 x 27 + 0.0465 x 32 = 16.71.

The mean is of 16.71.

The standard deviation is found as follows:

S(X) = sqrt[0.0349 x (2 - 16.71)² + 0.1512 x (7 - 16.71)² + 0.2558 x (12 - 16.71)² + 0.1977 x (17 - 16.71)² + 0.1628 x (22 - 16.71)² + 0.1512 x (27 - 16.71)² + 0.0465 x (32 - 16.71)²] = 10.95.

The standard deviation is of 10.95.

More can be learned about frequency distributions at https://brainly.com/question/1094036

#SPJ1

I need to know the answer to this ASAP, which of these aren’t equivalent please help.

Answers

Answer:

b

Step-by-step explanation:

cuz remember () and no parentheses has a different meaning

Pablo necesita
7
8 de litro de leche para preparar una bebida. La jarra que usa tiene graduadas las medidas de 1
1
2 litros y
3
4 de litro, como se observa en esta figura.

Answers

Answer:

i don't speak Spanish but I think it's 3

A board game has 6 blue spaces,29 yellow spaces ,12 green spaces, and 18 red spaces. If you are equally likely to land on each space, what is the probability of landing on a green space? Give your answer as decimal rounded to the nearest thousandth.

Answers

Answer:

If you're equally likely to land on each space then you're 1 in number of spaces to land on a specific space=1/(6+29+12+18) = 1/65

there are 12 green spaces so chance of a green space is 12/65=0.185 rounded to a nearest thousandth

Use the information given to find a convenient class width. Then list the class boundaries that can be used to create a relative frequency histogram. (Round your class width up to the nearest multiple of 5. Use the minimum value as the smallest class boundary. Enter your class boundaries as a comma separated list.) 8 classes for n = 75 measurements; minimum value = 50; maximum value = 205

Answers

Class boundaries list: 50,70,90,110,130,150,170,190,210

1. Calculate the range.

range= maximum value - minimum value= 205 - 50 =155

2. Divide the range by the number of classes.

width= [tex]\frac{155}{8}[/tex] =19.375

3. Round this number up to the nearest multiple of five.

width = 20

class boundaries: smallest class boundry= minimum value =50

difference between two class boundries= width

class boundaries list: 50,70,90,110,130,150,170,190,210

The range is the difference between the highest and lowest values within a set of numbers. To calculate range, subtract the smallest number from the largest number in the set.The statistical distributions' characteristics are described by the terms mean, median, mode, and range. The set of all potential values for terms that indicate predetermined events is known as a distribution in statistics. A term's value stated as a variable is referred to as a random variable.

The two main categories of statistical distributions are as follows. There are discrete random variables in the first category. This indicates that each phrase has a distinct, precise numerical value. A continuous random variable is present in the distribution of the second major kind. An unlimited number the  of possible values can be represented by a continuous random variable.

To learn more about the range from the given link:

https://brainly.com/question/28135761

#SPJ9

4m+2mm+m2+m+3m2 simplified

Answers

4m^2+7m

I did this before

An Apple Computer store sells computers for $1,234.88. Assuming the computers cost $10,896 per dozen. Find the dollar markup for each computer. Note: Round your answer to the nearest cent. Find the percent markup on cost for each computer. Find the percent markup on selling price for each computer.

Answers

If an Apple Computer store sells computers for $1,234.88 and the computers cost $10,896 per dozen, then the dollar markup for each computer is $326.88 and the percentage markup is 36%

Given,

An Apple Computer store sells computers = $1234.88

The cost of computers per dozen = $10896

Cost of one computer = [tex]\frac{10896}{12}[/tex] = $908

Then the dollar markup for each computer = 1234.88-908

=$326.88

Percentage markup = [tex]\frac{326.88}{908}[/tex]×100

=36%

Hence, If an Apple Computer store sells computers for $1,234.88 and the computers cost $10,896 per dozen, then the dollar markup for each computer is $326.88 and the percentage markup is 36%

Learn more about markup here

brainly.com/question/11999225

#SPJ1

Find the difference: 20-√80
O-12√5
O-2√5
02√5
O-2√15

Answers

Step-by-step explanation:

maybe you missed something in the problem definition or in the answer options, but the answer options do not contain any right answer to the described problem.

20 - sqrt(80) = 20 - sqrt(16×5) = 20 - 4×sqrt(5) =

= 11.05572809...

it is simple to estimate, in what dimension the result should be : 80 is very close to 81. so the sqrt(80) is also very close to the sqrt(81), which is 9.

20 - 9 = 11.

so, all the negative answer options are wrong by default.

and the only positive one is 2×sqrt(5) = 4.472135955...

additional thoughts :

20 = 4×5 or 4×sqrt(5)×sqrt(5)

so, we could write the problem as

4×sqrt(5)×sqrt(5) - 4×sqrt(5)

which could be simplified to either

4×sqrt(5)×(sqrt(5) - 1)

or

4×(5 - sqrt(5))

Helen is making 3 batches of cupcakes for a bake sale. Each batch is 1 2/3 pounds one cooked and packaged. How heavy will 3 batches be in pounds?

Answers

Answer: 5 lbs

Step-by-step explanation: 1 2/3 x 3= 5

Answer:

5 pounds

Step-by-step explanation:

1 2/3 x 3 = 5 :)

& Quinn is reading a book with 788 pages. She is on page 329.
About how many more pages does Quinn have left to read?
Explain your reasoning.

Answers

There are about 460 pages left for Quinn to read

About how many more pages does Quinn have left to read?

The given parameters are

Pages = 788

Pages read = 329

The number of pages does Quinn have left to read is

Pages left = Pages - Pages read

So, we have

Pages left = 788 - 329

Evaluate

Pages left = 459

Hence, there are about 460 pages left for Quinn to read

Read more abour expressions at'

https://brainly.com/question/4344214

#SPJ1

Use formulas to find the lateral area and surface area of the given prism. Round your answer to the nearest whole number.

Answers

Check out the attached photo

The side-lengths of a triangle are increased by a scale factor of 4. Predict
how this change will affect the area.
A. The area will be one-fourth the original area.
B. The area will be 4 times greater.
C. The area will be 16 times greater.
D. The area will be increased by 4 units.

Answers

If the side-lengths of a triangle are increased by a scale factor of 4 then the area will be 16 times greater.

As given in the question,

Let 'a' be the base of the triangle

and 'h' be the height of the triangle

Area of the triangle = (1/2)×a× h

Side length increased by scale factor 4

New base = 4a

New height=4h

New area=(1/2)×4a×4h

              = 16×(1/2)×a ×h

              = 16 times the original area

Therefore, if the side-lengths of a triangle are increased by a scale factor of 4 then the area will be 16 times greater.

Learn more about triangle here

brainly.com/question/2773823

#SPJ1

5.) Joey is saving money for a car that will cost at least $2500. His grandpa gave him. $460 and he is currently saving $15 each week. Write and solve an inequality to represent the number of weeks it will take Joey to save up for his car. ​

Answers

He needs at least $2500, meaning greater than or equal to because at least means greater than or equal to.

15x + 460 ≥ 2500

Undo addition

15x + 460 -460 ≥ 2500 - 460
15x ≥ 2040

Divide to undo multiplication

X ≥ 136

A certain missing number will result in the expression 20 + 24 when using the Distributive Property. What number must be multiplied by ( 5 + 6 ) to result in the expression: 20 + 24

Answers

Answer:

  4

Step-by-step explanation:

You want to know what number, multiplied by (5 +6), gives 20 +24.

Distributive property

For some number 'a', you want ...

  a(5 +6) = (20 +24)

We can solve for 'a' in the usual way.

  11a = 44 . . . . simplify

  a = 44/11 = 4 . . . . divide by the coefficient of 'a'

The missing number is 4: 4(5 +6) = 20 +24.

__

Additional comment

You can also look at it term by term:

  5a = 20   ⇒   a = 4

  6a = 24   ⇒   a = 4 . . . . the same factor, as you want it to be

a company makes a table for $15 and sells it for $19 what is the percent of markup

Answers

Answer:

126.6667%

Step-by-step explanation:

Using the mileage chart below, find the distance between Sturgis and Hot
Springs.

Answers

The distance between the Sturgis and Hot springs is 102 miles.

We have a mileage chart,

We have to estimate the distance between Sturgis and Hot Springs.

What is mileage chart ?

A chart showing distances between various points in miles is called mileage chart.

According to the question -

The horizontal row with the name Sturgis intersects the vertical column with the name Hot springs at the block representing 102 miles.

Therefore, the distance between the Sturgis and Hot springs is 102 miles.

To solve more questions on mileage chart, visit the link below-

https://brainly.com/question/12182662

#SPJ1

The Johnsons have accumulated a nest egg of $40,000 that they intend to use as a down payment toward the purchase of a new house. Because their present gross income has placed them in a relatively high tax bracket, they have decided to invest a minimum of $2400/month in monthly payments (to take advantage of the tax deduction) toward the purchase of their house. However, because of other financial obligations, their monthly payments should not exceed $3000. If local mortgage rates are 4.5%/year compounded monthly for a conventional 30-year mortgage, what is the price range of houses that they should consider? (Round your answers to the nearest cent.)

Answers

Using the monthly payment formula, the price range of houses that they should consider is:

[$513,666.78, $592,083.48].

What is the monthly payment formula?

It is given by:

[tex]A = P\frac{\frac{r}{12}\left(1 + \frac{r}{12}\right)^n}{\left(1 + \frac{r}{12}\right)^n - 1}[/tex]

In which:

P is the initial amount.r is the interest rate.n is the number of payments.

For this problem, the parameters are given as follows:

r = 0.045 -> r/12 = 0.045/12 = 0.00375.n = 30 x 12 = 360.

The minimum price, discounting the down payment, is found when A = 2400, hence:

[tex]A = P\frac{\frac{r}{12}\left(1 + \frac{r}{12}\right)^n}{\left(1 + \frac{r}{12}\right)^n - 1}[/tex]

[tex]2400 = 0.00375P\frac{(1.00375)^{360}}{(1.00375)^{360} - 1}[/tex]

[tex]P = \frac{2400[(1.00375)^{360} - 1]}{0.00375 \times (1.00375)^{360}}[/tex]

P = $473,666.78.

Considering the down payment, we add $40,000, hence the minimum value of the range is: $513,666.78.

The maximum price, discounting the down payment, is found when A = 3000, hence:

[tex]A = P\frac{\frac{r}{12}\left(1 + \frac{r}{12}\right)^n}{\left(1 + \frac{r}{12}\right)^n - 1}[/tex]

[tex]3000 = 0.00375P\frac{(1.00375)^{360}}{(1.00375)^{360} - 1}[/tex]

[tex]P = \frac{3000[(1.00375)^{360} - 1]}{0.00375 \times (1.00375)^{360}}[/tex]

P = $592,083.48.

Considering the down payment, we add $40,000, hence the maximum value of the range is: $592,083.48.

Hence the price range is:

[$513,666.78, $592,083.48].

More can be learned about the monthly payment formula at https://brainly.com/question/26267630

#SPJ1

Which formula can be used to describe the sequence?
-2/3, -4, -24, -144,...

Answers

The formula that describes the sequence given i.e. [tex]\frac{-2}{3}[/tex],-4,-24,-144 (geometric sequence) is [tex](\frac{-2}{3} )(6)^{n-1}[/tex]

Geometric progression:

A geometric progression or a geometric sequence is a series, in which each word is varied by another by a common ratio. When we multiply the previous term by a constant (which is non-zero), we get the following term in the sequence. It is symbolized by:

A, AR,[tex]AR^{2}[/tex],[tex]AR^{3}[/tex]...

Where A is the first term of the geometric sequence and R is the common ratio of the geometric sequence.

The general term of geometric sequence i.e. nth term =[tex]AR^{n-1}[/tex]

Given that A= [tex]\frac{-2}{3}[/tex] and R=6

As a result the general term of geometric sequence i.e. nth term =[tex](\frac{-2}{3} )(6)^{n-1}[/tex]

Therefore,The formula that describes the geometric sequence given i.e. [tex]\frac{-2}{3}[/tex],-4,-24,-144 is [tex](\frac{-2}{3} )(6)^{n-1}[/tex]

Learn more about geometric sequence here:

https://brainly.com/question/11266123

#SPJ4

Solve 2x2 + 5x = 12. (5 points)

Answers

2x2 + 5x= 12

1. 4 + 5x=12
2. 4+5(1.6)= 12
3. 4+8= 12
x=1.6

A pair of shoes is regularly priced at $80 and is on sale for 20% off. You have a coupon to receive an additional 15% off the sale price. How much will you pay for the shoes?

Answers

The customer would pay $54.40 for the shoes

What is the dollar value of the initial discount of 20%?

The dollar worth of the general discount of 20% of the price of $80 is determined as 20% multiplied by the shoe price

dollar worth of initial discount=20%*$80

dollar worth of the initial discount=$16

the price after the initial discount=$80-$16

the price after the initial discount=$64

The fact the customer has a coupon to receive additional 15% off the sale price means the purchase price for the customer is as computed thus:

final sale price=$64*(1-15%)

final sale price=$54.40

Find out more  about discounted price on:https://brainly.com/question/880274

#SPJ1

Other Questions
he cost in dollars of making x items is given by the function C(x) = 10x + 500. a. The fixed cost is determined when zero items are produced. Find the fixed cost for this item.b. What is the cost of making 25 items?c. Suppose the maximum cost allowed is $1500. What are the domain and range of the cost function, C(x)? Dsm-5 uses the descriptive approach to classify abnormal behavior because experts do not know what causes mental disorders and because it? you're installing network wiring for a new ethernet network at your company's main office building. the project specifications call for cat 5e utp network cabling and rj45 wall jacks. near the end of the project, you run out of wire before the last few runs are complete. you have a spool of cat 3 network cable in storage. upon closer inspection, it appears very similar to the cat 5e wiring. to finish the project, should you use the cat 3 cabling as a substitute for the cat 5e cabling? no. cat 5e cabling has more twists per inch than cat 3 cabling, reducing crosstalk and supporting higher data rates. no. the sheath surrounding cat 5e cabling is much thicker than the cat 3 sheath, creating an extra layer of shielding that reduces crosstalk and supports higher data rates. yes. you can use cat 3 cabling as a substitute for cat 5e cabling since they're electrically identical. no. cat 5e cabling uses a thicker copper wire than cat 3 cabling, enabling higher data transmission rates. Referring to the Fig. in Question #34, find the product represented by theshaded region. a. 1 c. 11/16 b. 4/3 d. 3/4 _____ describes what rule or principle, if followed regularly, will create the greatest good. Distinguish among corporate, business, and functional strategies. how does each strategy relate to hrm? why? if a consumer and broker who are working together dont have a written brokerage agreement, whats their default relationship? An auditor tests an entity's policy of obtaining credit approval before shipping goods to customers in support of management's financial statement assertion of? Boris has a deck of 10 cards numbered 1 through 10. He is playing a game of chance.This game is this: Boris chooses one card from the deck at random. He wins an amount of money equal to the value of the card if an odd numbered card is drawn. He loses $4.50 an even numbered card is drawn.a) find the expected value of playing the game.___ dollarsb) what can Boris expect in the long run, after playing the game many times? (He replaces the card in the deck each time)a) Boris can expect to gain money. He can expect to win ___ dollars per draw b) Boris can except to lose money. He can except to lose ___ dollars per draw.c) Boris can except to break even( neither gain or lose money) How is the action of epinephrine on blood flow to muscles in the fight-orflight response similar to the action of the plant hormone auxin in apical dominance (see Concept 39.2)? The ________ serves as an articulation of the fundamental principles at the heart of the organization and should guide all decisions without abridgment. Melanie is currently enrolled in a Medicare in The Necklace Choose by Guy de Maupassant one character and develop a character sketch about them. An easy way to describe a character is to pretend you are telling someone about the character who has not read the story. You will want to include specific details about their appearance, their behavior and events that may have occurred to them in the story. Your answer should be 5-7 sentences in length. KFor each of the functions y = f(x) described below, find f(0).(a) x-11 2f(x)12(b) y = 12 - 2x2(c)-10 -07810IN 2 1-33-66 8 10(a) f(0) = The electronics retailer is extending a special offer to install the wall mount and television for free. However, Jamie decides to tip the installation specialist 10% of the original purchase price before the discount is applied. How much would her new total be? Show all necessary work. consider pablos decision to go to college. if he goes to college, he will spend $21,000 on tuition, $11,000 on room and board, and $1,800 on books. if he does not go to college, he will earn $16,000 working in a store and spend $7,200 on room and board. pablos cost of going to college is The graph above shows the frequency distribution ofa list of randomly generated integers between O and10. What is the mean of the list of numbers? Do the data in the ad support the claim that burglars are more likely to go to work during the time between memorial day to labor day? ____________ exists in countries whose legal structure is based on religious principles. One of the advantages of personal selling is that it is the most __________ method used to communicate with customers. multiple choice flexible generic defensive credible reasonable